Your order

Track your shipment

Enter the tracking number we sent you by email and see where your package is.

Check the number: it’s the one provided in the shipping email.

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Where is my number?

In the email we send you when the order leaves the warehouse, with the subject line "Your order is on its way".

Nothing appears yet

This is normal during the first few days: it takes 2 to 4 days for the tracking number to show any updates. This does not mean that it hasn't been shipped.

How long does it take?

Delivery usually takes between 8 and 14 days. If it takes longer than that, write to us and we’ll file a claim for you.

Something not add up? Write to us and we'll take a look.